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Privacy Policy

Effective Date: [2024 August 01]

Company Name: Greenjoy Organic Agro Pvt Ltd
Location: 295, Negombo Road, Wattala, Sri Lanka. Governing Law: Sri Lanka
Contact Number: +94 77 727 3175
Email: info@greenjoy.lk
Website: greenjoy.lk
Platform: Online Store

1. Introduction

At Greenjoy Organic Agro Pvt Ltd ("GreenJoy," "we," "us," or "our"), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our online store.

2. Information We Collect

We collect personal information from you when you create an account, place an order, or contact us. The types of information we may collect include:

  • Personal Identification Information: Name, email address, phone number, and postal address.
  • Order Information: Details about the products you order, payment information, and delivery preferences.
  • Usage Data: Information on how you access and use our website, including your IP address, browser type, and browsing behavior.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including delivery and payment processing.
  • Customer Support: To provide customer support and respond to your inquiries.
  • Communication: To send you order confirmations, updates, and promotional materials (if you have opted in to receive them).
  • Improvement: To analyze how our website is used and improve its functionality and user experience.
  • Legal Compliance: To comply with legal obligations and protect our rights and the rights of others.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.
  • Legal Requirements: We may disclose your information when required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that are placed on your device when you visit a website. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

7. Your Rights

You have the right to access, correct, or delete your personal information, as well as to withdraw your consent to our use of your information. To exercise these rights, please contact us at info@greenjoy.lk.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. Your continued use of our website following any changes indicates your acceptance of the new policy.

9. Contact Information

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Greenjoy Organic Agro Pvt Ltd
295, Negombo Road, Wattala, Sri Lanka
Phone: +94 77 727 3175
Email: info@greenjoy.lk